Mail Clerk-AR in Rogers, Arkansas

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Company Description:Serco Inc. is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services and global experience enable us to respond with solutions that achieve outcomes with value. Headquartered in Reston, VA, Serco Inc. has approximately 9,000 employees with an annual revenue of $1.5 billion and is part of a $6.6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team.Serco is an equal opportunity/affirmative action employer committed to diversifying its workforce (M/F/D/V).Job Description:This position requires familiarity with the terminology of the office unit.The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals.The clerical steps often vary in type or sequence, depending on the task.Recognized problems are referred to others.Assembles, organizes, and tabulates data; may prepare charts, graphs, and tables.May receive shipments and supplies, inspect for damage, and check for correct quality and quantity.Files and maintains forms, records, and reports.May maintain office schedules and appointments and provide notification of appointments.May perform back-up receptionist or telephone switchboard duties.Delivers or picks up documents, supplies, or other items; and runs errands.May receive and count cash.Answers inquiries regarding policies and procedures, assists the public and staff in filling out forms, and provides information to the public by mail or phone.Opens and distributes incoming mail and prepares mail-outs.Posts information to agency records and modifies forms or records.Produces and proofs correspondence, reports, purchase orders, summaries, manuals, vouchers, records, and other related forms.Receives, stores, and issues stock items.Performs data entry and retrieval and performs arithmetical computations.May receive, maintain accountability for, and forward payments to the appropriate agency staff.May arrange the scheduling, transfer, and display of surplus property.May make arrangements for repair and service.May assist in balancing accounts by running tapes and proofreading.May prepare summaries of balances and cost information and formulate other reports as required.Makes copies of documents for record; may handle continuous photocopying assignments.Performs related work as assigned.Experience and EducationSome experience in clerical work or clerical training courses. Graduation from a standard senior high school or equivalent. Education beyond high school completion will substitute for experience.Knowledge, Skills, and AbilitiesKnowledge of business or program terminology, methods, and procedures; of office procedures; and of spelling, punctuation, grammar, and arithmetic.Skill in using personal computer, office equipment and Microsoft Office Suite.Ability to prepare and maintain detailed records, files, and reports; to type accurately at a speed consistent with work requirements; and to transfer stock from one location to another.Ability to work independently, perform as a self-starter and meet critical deadlinesAbility to maintain confidential and sensitive informationAbility to communicate effectively both orally and in writingAbility to work effectively and professionally with agency personnelAbility to operate photocopier.Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions. Job assignments may require working at client site where working conditions may vary.Travel may be required.CMS ELIGIBILITY SUPPORTCriminal History Background Check (CHBC) and pre-employment drug screen are required. 


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